
FREQUENTLY ASKED QUESTIONS
Where is this shipped from?
We have several warehouses worldwide. Your order will be shipped from the nearest available warehouse based on your shipping address. You may check this link for all warehouses: Shipping Policy
How long will it take to ship?
You’ll receive an order confirmation email immediately after placing your order. Your tracking number will be activated within 2–3 business days. Delivery times may vary depending on your location and shipping method.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can also track your order through our Order Tracking page.
Are TYMO hair tools dual voltage?
Some TYMO products support dual voltage (100–240V), making them suitable for international travel. Please check the product specifications before purchase.
What is your return policy?
We offer a return policy for eligible products. Please refer to our Return Policy page for detailed conditions and instructions.